Privacy Policy

Last updated: January 1st 2026

This Privacy Policy explains how Tumakazi Jobtech(“we”, “our”, or “the Platform”) collects, uses, and protects your personal information when you visit, create an account, post projects, submit proposals, hire freelancers, send messages, make payments, or otherwise interact with our freelance platform (the “Service”).

We are committed to maintaining the privacy, security, and integrity of your personal data.

1. Who We Are

Our website address is Tumakazi.com.
We operate as an online freelance marketplace that connects clients with independent freelancers. If you have any questions about this Privacy Policy, please contact us at:

Email: tumakazijobtech@gmail.com

2. Information We Collect

We collect information to operate our freelance marketplace, deliver services, and maintain a safe environment.

2.1 Information You Provide to Us

1. Account details (name, username, email, password)
2. Profile details (bio, skills, hourly rate, portfolio links)
3. Identity verification (if required; e.g., government ID, photo)
4. Payment details (via secure third-party payment processors)
5. Project postings, proposals, and work submissions
6. Messages between clients and freelancers
7. Uploaded files or media
8. Customer support inquiries

2.2 Information Collected Automatically

1. IP address
2. Browser type and version
3. Device information
4. Log data, usage statistics, and interaction history
5. Cookies (see Section 5)

2.3 Information from Third Parties

1. Payment processors
2. Identity verification providers
3. Fraud prevention services
4. Social login providers (if used)
5. Comments

If you leave comments or reviews on the Platform (e.g., on profiles or project pages):

1. We collect the information shown in the comment form
2. We collect your IP address and browser user agent to prevent spam
3. A hashed version of your email may be used by Gravatar to display an avatar (if you use their service)

Once your comment is approved, your profile image (if any) becomes publicly visible.

4. Media and Files Uploaded

Freelancers and clients may upload files as part of work submissions, portfolios, or project requirements.

Please avoid uploading files containing sensitive personal information or embedded metadata, such as EXIF GPS location data. Visitors may be able to extract this information from publicly visible files.

5. Cookies

We use cookies to:

1. Keep you logged in
2. Maintain platform security
3. Store your preferences
4. Improve performance and analytics
5. Support essential marketplace functions

5.1 Essential Cookies

1. Authentication cookies during login
2. Security and session management cookies

5.2 Functional Cookies

1. Saved login information (“Remember Me”)
2. Display and user interface preferences

5.3 Performance and Analytics Cookies

1. To analyze site usage and improve user experience

You may disable cookies in your browser, but doing so may limit functionality.

6. Embedded Content from Other Websites

Some platform pages may include embedded content (e.g., videos, documents, payment widgets). Embedded content from third-party websites behaves as if you visited their site directly and may:

1. Collect your data
2. Use cookies
3. Use third-party tracking tools
4. Monitor interactions with the embedded content

We are not responsible for their individual privacy policies.

7. How We Use Your Data

We use your data to:

1. Create and manage user accounts
2. Facilitate communication between freelancers and clients
3. Enable project posting and proposal submissions
4. Process payments securely
5. Verify user identity (if required)
6. Provide customer support
7. Improve platform functionality
8. Prevent fraud, abuse, and unsafe activity
9. Comply with legal obligations
10. Who We Share Your Data With

We do not sell your personal data.
However, to operate the Platform securely and efficiently, we may share your information with:

8.1 Payment Processors

To process client-to-freelancer transactions securely.

8.2 Fraud Prevention & Identity Verification Providers

Used only when required.

8.3 Communication Tools

For delivering email notifications and support messages.

8.4 Hosting & Technical Infrastructure

Cloud hosting providers and database services.

8.5 Legal and Compliance Authorities

If required by law, regulation, or to enforce our Terms.

8.6 Spam Detection Services

Visitor comments and messages may be checked via an automated spam detection system.

If you request a password reset, your IP address may be included in the reset email for security verification.